Privacy Policy

Introduction

At Nath's Mobile Garage, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. 

Information We Collect

We may collect the following personal information: 

• Personal Details: Name, address, phone number, and email address
• Vehicle Information: Vehicle registration number, make, model, and year
• Payment Information: Credit/debit card details (processed securely by our payment processor)

How We Collect Information

We collect information through the following methods:

• Directly from You: When you contact us via phone, email, or in person
• Through Our Website: When you visit our website and use our online services

How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To schedule appointments, diagnose and repair your vehicle, and provide other services
• Communication: To contact you regarding appointments, service updates, and other relevant information
• Payment Processing: To process payments for our services
• Improving Our Services: To analyze customer data to enhance our services and customer experience
• Marketing and Promotions: To send you marketing materials and promotional offers (with your consent)

Sharing Your Information

We may share your personal information with the following third parties:

• Payment Processors: To process payments for our services
• Service Providers: To assist us in providing our services, such as marketing or IT services
• Legal Authorities: If required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include: 

• Data Encryption: We use encryption technology to protect sensitive information, such as payment details.
• Secure Data Storage: We store your personal information on secure servers with restricted access.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Your Rights

You have certain rights regarding your personal information, including:

• Access: The right to access your personal information
• Correction: The right to request correction of inaccurate information
• Erasure: The right to request the deletion of your personal information
• Restriction: The right to restrict the processing of your personal information
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Enquiries@nathsmobilegarage.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.